FAQ

Cancellations


You may request a cancellation within 24 hours of purchase. Otherwise you will not be able to cancel as we have already started the shipping process. Please be sure to thoroughly read our descriptions and processing times.


Do you ship internationally?


We ship worldwide.


How do I track my package?


You can check on the status of your order at any time by reaching out to our customer support desk at support@gzmo.co to ask questions anytime.


How long does it take for an order to arrive?


Once shipped, your order will arrive within 10 to 12 business days for United States, Canada, Australia, United Kingdom, other countries can take up to 28 business days, depending on how fast customs clearances takes place and due to having multiple warehouses overseas. You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.

 

Damaged in transit?


If an item arrives to you damaged while in transit, we will provide a replacement.

 

Have a return?


Should you wish to return an item for any reason 
we accept returns within 7 days, and up to 14 days we will issue store credit once the item has been returned to us. It is the customers responsibility to assume return shipping costs. Once the item arrives back to us we will issue a full refund for the cost of the item. Please reach out to customer service at info@gzmo.co for returns.